Privacy Policy

1. Who operates this site

Iconi Agency operates iconi.in from Patna, Bihar, India. For privacy questions or requests, contact hello@iconi.in or call +91 70281 28121.

2. Information processed

• Technical request data: when a page is requested, the hosting/CDN and network providers may process connection and security information such as IP address, request time, browser/device details and requested URL to deliver and protect the site.
• Optional analytics: if you accept optional analytics, Google Analytics 4 and Google Tag Manager are loaded (measurement IDs currently present in the site: G-ZH34LKR2X4 and GTM-NZB7D5JX). They may process page views, browser/device information, referral information, approximate location and interactions. Google Analytics 4 is designed not to log or store IP addresses, but Google may process network information to provide its services.
• Messages you send: if you contact us by email or phone, we receive the details you choose to provide and use them to respond and handle the enquiry.
• Preview forms and search: account/admin preview forms do not send credentials or create records. Directory searches may place search terms or category/location choices in a page URL; avoid putting personal or sensitive information in a search.

3. Cookies and analytics choices

Optional Google measurement tags are blocked unless you choose “Accept analytics”. You can reject optional analytics or change your choice later using “Cookie settings” in the footer. Your choice is saved in this browser's local storage. If the choice cannot be saved, optional analytics remains disabled. Hosting, security or third-party services may use strictly necessary technical storage or process connection data.

Google Tag Manager can load tags configured in its container. We do not represent that every possible tag configuration has been independently audited. For a live launch, the container should be reviewed and limited to the purposes described here. Google may process information under its own terms and privacy disclosures.

4. Why information is used

Technical data is used to deliver, maintain and protect the site. Optional analytics is used to understand site visits and improve content only after your choice. Contact details are used to answer messages. Where required by law, we rely on consent for optional analytics; other processing may rely on legitimate interests, legal obligations or another lawful basis applicable to the specific processing.

5. Service providers and international processing

The site uses Cloudflare infrastructure for delivery/security and Google Analytics/Tag Manager when optional analytics is accepted. Your email provider may process messages you send. These providers may process information in locations outside your country under their own safeguards and terms. We do not sell personal information.

6. Retention and security

We retain messages only as needed to respond, maintain business records and meet legal obligations. Technical log and analytics retention is also controlled by the relevant service provider and account settings. No website transmission or storage method is guaranteed to be completely secure; do not send sensitive information through ordinary email or preview forms.

7. Your choices and rights

You can reject or withdraw optional analytics consent using Cookie settings. Depending on applicable law, you may also request access, correction, erasure or other privacy rights. Contact us at hello@iconi.in. See GDPR & DPDP rights for request information.

8. Changes and contact

We may update this policy when the site or its data practices change. The “Last updated” date will be revised when changes are made. Contact Iconi Agency, Patna, Bihar, India, at hello@iconi.in or +91 70281 28121 for questions or grievances.